Question 1

Which review platforms does RepSentinel support?

Accepted Answer

Google Business Profile is the live connected platform during beta. Yelp and Facebook reviews are supported through the manual paste and CSV import workflow, so you can still bring those reviews into your workspace today. Additional native integrations are on the roadmap.

Question 2

How does a review become an AI reply draft?

Accepted Answer

When a review arrives, RepSentinel AI reads the review context and drafts a thoughtful response in your brand voice. You stay in control: review the draft, edit or rewrite anything you want, and publish it only when it feels right. The AI suggests; your team makes the final call.

Question 3

How does RepSentinel handle my business data?

Accepted Answer

Your review and connection data is used to monitor feedback, surface insights, and prepare reply drafts for your business. Data is encrypted in transit and at rest, and we do not sell or share your business information with third parties. You can disconnect a platform connection at any time.

Question 4

Why might I need to use a manual import during beta?

Accepted Answer

Beta access is focused first on a reliable Google Business Profile connection. Yelp and Facebook have different access and approval requirements, so manual paste or CSV import lets you work with those reviews now instead of waiting for each native integration to be ready. We are using beta feedback to prioritize the next connections.

Question 5

When does the beta become a paid product?

Accepted Answer

Beta access is free until launch, and paid checkout is not active during beta. We are not announcing a paid-launch date yet. Before any billing begins, we will share the launch timing, plans, and pricing clearly so you have time to decide whether RepSentinel is right for your business.

Questions, answered clearly.

Compare beta plans

01Which review platforms does RepSentinel support?

02How does a review become an AI reply draft?

03How does RepSentinel handle my business data?

04Why might I need to use a manual import during beta?

05When does the beta become a paid product?

Compare beta plans